CAPTURING AUTHENTIC HUMAN EXPERIENCES

Focus group research that meets your audience where they are.

At IQR, we created a bespoke focus group execution model designed to capture authentic human experiences wherever they happen.

Drawing on 20 years of experience running a successful San Francisco facility, we understand what clients need in a research venue and how to make participants comfortable. We now offer a more agile, value-oriented service that brings research directly to your target audience—in their homes, their workplaces, or across digital platforms [<Link to Venues page >].

    • On-location management: We procure and manage specialized venues—from conference centers to community creative spaces—tailored to your study’s specific demographics.

    • In-home and in-situ ethnography: Our team handles the logistics of reaching participants in their real-world environments for deeper, contextual "aha" moments.

  • Geography shouldn’t be a barrier to high-quality qualitative work. We leverage the latest streaming and collaboration tools to host seamless digital interactions.

    • High-touch virtual hosting: Comprehensive technical moderation for online focus groups and IDIs, ensuring zero downtime and maximum participant engagement.

    • Hybrid flexibility: We specialize in "phygital" sessions, where remote stakeholders can observe and interact with live, on-site research in real-time.

  • IQRSF acts as your single point of contact. We manage the logistical and cultural nuances of cross-border execution, specializing in key markets:

    • Primary hubs: Expert coordination for research in the United States, China, Japan, Germany, and the United Kingdom.

    • Localized execution: We navigate local privacy laws (including 2026 updates to the EU AI Act) and cultural protocols to ensure your global data is consistent and compliant.

  • We provide rapid-delivery assets to keep your project moving at the speed of business.

    • Next-day data delivery: Immediate access to high-fidelity audio/video recordings and digital archives.

    • Multi-language services: Professional transcription and cultural translation for all international markets.

    • AI-enhanced reporting: Strategic debriefs that use leading analysis tools to highlight core themes and actionable insights within hours.


“We’ve partnered with Rich Ngo and the Intact team on several particularly challenging qualitative research projects in the U.S., and the experience has been excellent.”

Ready to expand your research horizons?